There have been rumors flying around that Guaranty Trust Bank (GTBank) had its website hacked. However, the bank has come forward strongly to deny these claims, stating that the idea of their website being taken over by hackers is completely untrue.

The story unfolded when GTBank’s official website, gtbank.com, became unreachable on Wednesday night. Interestingly, this happened right after the bank had renewed the domain name, securing it until the year 2029.

While some customers might have been worried about the website being down, they could still access GTBank’s services on the mobile apps for both Android and iOS without any trouble. So, even though the website went dark, banking through the app remained unaffected.

Adding to the mystery, no hacker group has stepped forward to take credit for the so-called hack. This left many people guessing and even worrying about the possibility of fake versions of the GTBank website popping up. These fraudulent websites, if they exist, could trick customers into giving away their sensitive information, like login details or bank card numbers, to cybercriminals.

One cybersecurity specialist shed light on the situation by offering a different theory. According to this expert, the issue might have more to do with compromised user credentials rather than an outright hijacking of GTBank’s domain. This expert’s viewpoint, shared through the Peoples Gazette, suggests that it wasn’t the domain that was snatched but possibly some login details that were compromised.

Meanwhile, a high-ranking executive at GTBank spoke to the Daily Post to clear the air. The executive made it clear that the whole problem was a result of connectivity issues. In their words, the idea of hackers breaking into the system was entirely inaccurate. They firmly brushed off the rumors, saying that while the website did face some technical problems, hacking was definitely not one of them.

So, as it stands, GTBank remains confident that their website was not a victim of any cyberattack, and their customers have been reassured that their data is safe. The downtime was simply a technical issue that has nothing to do with hacking.