Families have protested to demand better support for children with special educational needs and disabilities.

They gathered outside The Portal in Ellesmere Port, Cheshire, on Tuesday to say they felt “consistently let down” by Cheshire West and Chester Council (CWAC).

The protesters claimed the council’s legal obligations “are being ignored”.

The council said it was “strengthening” the system under “increased demand”.

‘Negligent communication’

More than 40 parents joined the protest, organised by Kim Bilcliffe, whose four-year-old son, Jacob has special educational needs.

She said the group wanted to “blow the whistle on the negligent communication and lack of respect to parents” by the CWaC SEN team.

“We have parents who have been marking emails as urgent, pleading for help from the team for them to be completely ignored,” she said.

She said the statutory 20-week legal timescale for producing Educational Health Care plans (EHCs) – legally binding documents outlining a child or teenager’s special educational, health, and social care needs – was only being met in 9% of cases in Cheshire West and Chester.

“We want the SEN team to put the needs of parents and children at the heart of everything they are doing”, she added.

Laura Stimpson said she managed to get her four-year-old son, who requires a “high-level of day to day care” into a special school in September.

But it cost her “thousands of pounds” in solicitor fees and almost caused her a “nervous breakdown”, she said.

Victoria Hallworth said trying to get her son into a special school put a strain on her marriage, adding: “We are having to go through therapy because of it.”

Laura Rhodes, who has two sons aged 10 and eight-years-old, said she was told by the council that it met her son’s needs in a “timely” fashion.

But she said they have had no special needs education for four and a half months.

‘Increased demand’
A Cheshire West and Cheshire Council spokesman said there were “significant national challenges regarding the increase in requests for Education Health Care Needs Assessments”.

The spokesman said the demand for special school places was greater than the number of places available.

The spokesman added: “The council is committed to sustaining our SEN service and additional resource has supported the team to employ additional staff to help cope with the level of demand.

“Further work is underway to improve our processes and channels of communication, as well as ensuring parents and carers can find all key relevant information on the SEND service easily in public forums.

Efforts to strengthen the SEND system in response to increased demand are crucial for ensuring that all individuals with special educational needs and disabilities receive the support they require.

By focusing on enhancing the capacity of SEND services, improving coordination among stakeholders, and investing in training and resources, we can better meet the growing needs of our communities.

This proactive approach will not only improve outcomes for children and young people with SEND but also contribute to a more inclusive and equitable society. It is imperative that these efforts are sustained and continually evaluated to ensure that the SEND system remains effective and responsive to the evolving needs of those it serves.

By prioritizing collaboration, innovation, and person-centered solutions, we can create a more robust and compassionate SEND system that empowers individuals to reach their full potential.