The management of Ibadan Electricity Distribution Company (IBEDC) Plc extends warm greetings to all Muslims and Nigerians on this year’s Eid-El-Kabir.
In a statement, the Acting Managing Director of IBEDC, Francis Agoha, highlighted the importance of selflessness, brotherly love, and sacrifice—values celebrated during this season—as essential for fostering unity and prosperity in Nigeria. Agoha reiterated IBEDC’s commitment to delivering quality service, even during holidays. He assured customers that technical teams are dedicated to promptly resolving any faults that may arise during this period.
He also urged customers to avoid engaging in energy theft, which contradicts the Eid-El-Kabir spirit of honesty and sacrifice. Energy theft is a criminal offence that diminishes the quality of service for all customers.
Agoha encouraged customers to report any issues or complaints to IBEDC offices or call the customer care line at 07001239999 instead of resorting to illegal activities.
He warned against tampering with electrical installations, emphasizing the dangers of such actions that could lead to severe electrical accidents. He advised customers to ensure proper earthing of their premises as a safety measure.
Additionally, Agoha encouraged customers to use IBEDC’s payment channels for bill settlements and vending to avoid disconnection. These channels include the IBEDCPAY app for Android and iOS users, FetsWallet, Quickteller, Payarena, Jumia, Watu, Buypower, and ATMs.
“IBEDC offices will remain open during public holidays from 9 am to 3 pm to address customer needs. Inquiries can also be made via email at [email protected],” he said.
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