The decision by Ikeja Electric Distribution Company (IE) to reduce electricity tariffs for customers under Band A from N225/kWh to N206.80/kWh is a commendable move towards enhancing affordability and availability of electricity services. This announcement, made through a circular signed by the company’s management, not only signifies a reduction in costs for consumers but also emphasizes IE’s commitment to providing consistent power supply.
The reduction in tariff, below the NERC-stipulated rate, showcases IE’s dedication to customer satisfaction and competitive pricing strategies. By offering a lower rate while ensuring 20 to 24 hours of daily electricity supply for Band A customers, IE is aiming to improve service quality and customer retention.
It is important to note that maintaining unchanged tariffs for customers in other categories demonstrates IE’s strategic approach to segmenting its customer base and providing tailored services. This targeted tariff adjustment for Band A customers aligns with the company’s objective of meeting the specific needs of different customer segments while maintaining overall competitiveness in the market.
Overall, IE’s decision to reduce electricity tariffs for Band A customers, coupled with the guarantee of improved power supply, represents a proactive step towards enhancing customer experience and operational efficiency. This move not only benefits consumers but also underscores IE’s commitment to sustainable business practices and a customer-centric approach in the highly dynamic energy sector.
“Dear Esteemed Customers
“Please be informed of the downward tariff review of our Band A feeders from N225/kwh to N206.80/kwh effective 6th May 2024 with guaranteed availability of 20-24hrs supply daily.The tariff for Bands B, C, D, and E remains unchanged.
“Signed: Management.”
