Michael Achimugum, Director of Public Affairs & Consumer Protection at the National Civil Aviation Authority (NCAA), has issued a stern warning to Nigerian travelers about arriving late to airports. In a recent X post, Achimugum emphasized that passengers on local flights should arrive at the airport two hours prior to departure to avoid any issues. He stated that late arrivals who miss the check-in deadline are considered no-shows and are not eligible for refunds or compensation.
Achimugum explained, “An air passenger has a responsibility to arrive on time for check-in and boarding processes. If you arrive AFTER the check-in counter has closed, you are considered a NO-SHOW and you are not entitled to a refund, not to talk of compensation!”
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He further stressed that these regulations are standard globally, not just in Nigeria. He concluded by addressing common excuses, stating, “Ignorance is not an excuse.”
